Shipping Policy

NXTHAUL WHOLESALE BY ROVANT LTD

Effective Date: October 2019
Last Updated: July 12, 2025
Overview
NXTHAUL WHOLESALE BY ROVANT LTD specializes in bulk and wholesale orders for office furniture and business supplies. We ship to the United Kingdom, European Union countries, and worldwide, offering reliable fulfillment to commercial clients of all sizes.

Due to the nature of our B2B operations and the scale of most orders, standard lead times start from 20 business days, depending on product type, customization, order volume, and destination.
🚚 Processing & Fulfillment Timeline

Order Confirmation: Once your payment is confirmed, we begin processing your order.

Fulfillment Lead Time: Most wholesale and made-to-order items require 20–30 business days to prepare for shipment.

Customization Orders: Orders with branding, special finishes, or custom specifications may take longer. You’ll receive a fulfillment estimate before confirmation.

Pre-Shipment Communication: Once ready, we’ll notify you of your shipment’s booking and provide tracking or freight documentation.

🌍 Shipping Destinations

We currently ship to:

United Kingdom (domestic shipping & VAT compliant)

All EU countries

Global destinations (subject to carrier availability and customs regulations)

If your country or region is not listed at checkout, contact us at sales@nxthaulwholesale.com to arrange a manual quote.

📦 Shipping Methods

Depending on your location, order volume, and urgency, we ship via:

Pallet freight / LTL

Full container loads (FCL)

Air freight (for urgent or sample shipments)

Courier service (for small or light parcels)

We support EXW, FOB, and DDP Incoterms depending on your business needs and country of delivery. Please confirm your preferred shipping method during checkout or request a custom quotation.

🕒 Estimated Delivery Times (Post-Dispatch)

UK Mainland: 3–7 business days

EU Countries: 5–12 business days

Rest of World: 7–25 business days

Note: Delivery times begin after order fulfillment is completed and vary based on logistics, customs clearance, and carrier delays.

💰 Shipping Fees & Charges

Shipping costs are based on:

Destination country or region

Total order weight and dimensions

Shipping method and Incoterms selected (EXW, FOB, or DDP)

Customs duties, import taxes, and local VAT (where applicable)

📌 All fees will be disclosed before order finalization. If your business requires a formal quotation or invoice including shipping, please reach out directly.

🧾 Customs, Duties & Taxes

For international shipments, the recipient is responsible for:

Any applicable customs duties

VAT or local import taxes

Brokerage or clearance fees (unless using DDP)

We can assist with documentation (e.g., commercial invoice, packing list, HS codes) to facilitate customs clearance.

📦 Order Tracking & Freight Updates

Once your order ships:

You’ll receive tracking info or freight booking details via email.

For large-volume or freight shipments, we will also provide the BOL (Bill of Lading) and estimated arrival schedule.

For tracking assistance, contact us at sales@nxthaulwholesale.com or via WhatsApp at +44 7441 476845.

❗ Delivery Delays & Liability

NXTHAUL WHOLESALE is not liable for delivery delays caused by:

Customs inspections

Carrier issues or strikes

Extreme weather or force majeure events

Inaccurate shipping details provided at checkout

Once goods are handed over to the shipping carrier, title and risk pass to the buyer, in accordance with selected Incoterms. Please inspect shipments upon delivery and notify us immediately of any damages or shortages.

🔄 Split Shipments

For large or mixed-SKU orders, we may split your shipment into multiple consignments for logistical efficiency. You’ll be notified of any such arrangements in advance.

✉️ Need Help or a Shipping Quote?

For B2B freight quotes, shipping arrangements, or compliance documents, contact our logistics team at:

NXTHAUL WHOLESALE BY ROVANT LTD
📧 sales@nxthaulwholesale.com
📞 +44 7441 476845
📍71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM