Privacy Policy

NXTHAUL WHOLESALE BY ROVANT LTD

Effective Date: October 2019
Last Updated: July 12, 2025
This Privacy Policy outlines how NXTHAUL WHOLESALE BY ROVANT LTD (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, make a purchase, or interact with our services (the “Services”).

Our Services are hosted by Shopify and are intended for customers in the United Kingdom, European Union, and globally. We are committed to protecting your privacy and handling your data in compliance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and other applicable laws.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect the following types of personal data:
  • Contact Information: Name, shipping and billing address, email, phone number.
  • Account Details: Login credentials, preferences, and saved settings.
  • Payment Information: Credit/debit card data, transaction history.
  • Order History: Products purchased, returned, or exchanged.
  • Communications: Customer service inquiries, reviews, and messages.
  • Device & Usage Data: IP address, browser type, time zone, device type, and browsing behavior.
  • Cookies & Tracking: Data from cookies or similar technologies to improve your user experience.
 How We Collect Data
We may collect data:
  • Directly from you via account registration, checkout, or customer support inquiries.
  • Automatically through cookies and analytics tools.
  • From service providers and marketing platforms assisting in payment processing, fulfillment, advertising, and analytics.
 How We Use Your Information
We process your personal information for the following purposes:
  • To fulfill and manage orders, process payments, arrange delivery, and handle returns.
  • To provide account access, track preferences, and enhance your shopping experience.
  • For customer service, responding to inquiries and requests.
  • For marketing and advertising, including email promotions, abandoned cart reminders, and personalized ad targeting (based on your consent).
  • To ensure security and prevent fraud, including account verification and activity monitoring.
  • To comply with legal obligations, including tax, audit, and regulatory requirements.
4. Advertising and Marketing
Where legally required (e.g., under UK and EU rules), we will only send you marketing communications or use cookies for targeted advertising with your explicit consent. You can opt out at any time by:

  • Clicking the unsubscribe link in any marketing email.
  • Adjusting your browser cookie settings.
  • Contacting us directly at sales@nxthaulwholesale.com.
We may use platforms such as Meta, Google, and others for interest-based advertising. These platforms process your data according to their privacy policies.

5. Data Sharing
We may share your personal data with:
  • Shopify, our eCommerce platform provider.
  • Payment processors, logistics partners, and email service providers.
  • Marketing platforms (if you’ve opted in to advertising).
  • Authorities or legal entities when required to comply with the law.
  • In case of a business transfer, such as a merger or acquisition.

6. Data Retention
We retain your data only as long as necessary for the purpose it was collected including for compliance with legal, tax, or accounting obligations.

7. International Transfers
Your data may be processed outside your country (e.g., in Canada or the US). When we transfer your data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or UK authorities.

8. Your Rights
If you reside in the UK, EU, or other regions with applicable privacy laws, you may have the following rights:
  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Ask us to delete your data where legally applicable.
  • Right to Restrict Processing or Object to Processing in certain circumstances.
  • Right to Data Portability: Request your data in a transferable format.
  • Right to Withdraw Consent at any time (e.g., for marketing).
  • Right to Lodge a Complaint with your local data protection authority.
To exercise any of these rights, contact us at sales@nxthaulwholesale.com. We may request identity verification to process your request.

9. Children’s Privacy
Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately.

10. Data Security
We implement technical and organizational measures to secure your data. However, no system is 100% secure. Please protect your account credentials and contact us if you suspect any unauthorized access.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting personal information.

12. Changes to This Privacy Policy
We may update this policy periodically to reflect legal, operational, or technological changes. The updated version will be posted with a revised “Last Updated” date. We encourage you to review this policy regularly.

13. Contact Us
For questions or concerns about this policy or your data rights, contact:

NXTHAUL WHOLESALE BY ROVANT LTD
71–75 Shelton Street
Covent Garden, London, WC2H 9JQ
UNITED KINGDOM
📧 sales@nxthaulwholesale.com
📞 +44 7441 476845